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We Went to the Most Fabulous Place…

The time spent inside a tea shop will be remembered as either a pleasant experience or an unpleasant one.

Although you can’t please all the people all the time, you and your staff of employees should be able to provide somewhat of a fun experience for most customers.

The average consumer went to a certain amount of trouble to get to your place: some of them will have had a tough time in traffic, others will be escaping stressors at home, and others might be dealing with tough relationships.

Look at the people sitting at the tables. Who are they? You’ll see that some are solitary, maybe on a laptop or with a book. Others are with friends or maybe even with business partners. What do they have in common?

All of them have one thing in common: they hope to have a pleasant experience at the tea shop.

  • Leisure.
  • Recreation.
  • Entertainment.
  • Refreshment.
  • Activity.
  • For some people, time at the tea shop might even be a one-minute vacation.

What are you hoping to get out of their presence there?

  • A sale?
  • Future sales?
  • Increased sales from them referring their friends to your place?
  • So many possibilities.
  • And many of these possibilities are under your control.

Things people remember when leaving a store:

  • Did the clerk smile to them?
  • Did the clerk greet them?
  • Did the waitress refill their cup?
  • Did the waitress make pleasant conversation?
  • Did the waitress interrupt a conversation while at the table?
  • Of course, I say waitress but it’s understood it might as likely be a waiter.
  • Were there interesting colors in the store?
  • Was there art on the walls that made for conversation or otherwise provoked thought?
  • Were the sugar and milk decanters sufficiently full and fresh?
  • Did the menu have the options they were looking for?
  • Did the menu list things they hadn’t thought of?

The owner, manager and staff need to consider these things at the very minimum. So many other concerns exist within the customer’s mind. But all of them can be addressed if the staff and employees smile and are alert to making the customer happy.

MatchaGT Here so that your clients walk out of your shop saying, “We went to the most fabulous place…”


About MatchaGT by ShelleRae

Welcome! I am ShelleRae and I am very excited you are here. I joined the Smoothie Essentials team about 5 years ago now. Always health conscious and into prevention versus medication it seemed natural when the opportunity came up to take on the creation of this blog and the Smoothie Essentials blog as well. As mother to three and surrogate to many more I've practiced much of what I write on sometimes with great success and other times with a bit less. My friends and family are my test kitchen and my facts are most often from WebMD - they seem to have a fairly accurate and conservative approach. MatchaGT – the super premium Matcha Green Tea Introducing Matcha GT, the super premium Matcha Green Tea. Matcha GT is nature’s natural source of energy and antioxidants. Used for centuries in Japanese tea ceremonies, Matcha provides a powerful pick-me-up plus antioxidants and other health benefits to keep the body, mind and spirit in perfect balance. While many forms of green tea are strained or brewed, Matcha GT uses the whole tea leaf providing the full benefits and bold taste of whole green tea powder. My inspiration comes from others who also are striving to live a better life through lifestyle changes. More information is available at or by emailing Benefits: Natural Caffeine – longer lasting energy Antioxidants – to fight cancer causing free radicals Chlorophyll – powerful blood cleanse Coffee concepts and juice bars across North America including Starbucks, Jamba Juice, Coffee Bean & Tea Leaf, Smoothie King, and Booster Juice have recently started selling Matcha Green Tea smoothies, frappes, and lattes, promoting the great taste and health benefits of green tea.

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